Postage Charges

All our shoes are shipped via Royal Mail on a recorded delivery service to give you complete piece of mind. The tracking number can be given on request.

Please find details of our shipping charges below.

UK Postage (Royal Mail 48hr Tracked)

While we send all orders on a 48hr tracked service please allow 3-5 days for your order to be received.

Please note if you request during checkout to leave your parcel in a safe place, behind a bin or in the porch, and it goes missing, then you will not be able to claim it as a lost parcel. We recommend that you do not do this.

European Postage (5-10 day service)

Customs clearance fees will need to be paid when the goods arrive in your country. You will be contacted by your National customs office when the goods arrive to make payment. 

If you refuse to pay the customs fee the parcel will eventually be returned to us. This can take a few weeks. Once received we will refund the cost of the shoes less an administration charge of £10 for dealing with customs and the returned item. We cannot refund you until the order has been received by our returns department.

Please note the 5-10 day service is only an estimate and this may vary between country and for reasons outside our control such as customs delays or courier staff shortages.

Rest of the World (10-14 day service)